In our last article about Zoiper, we mentioned that Zoiper is one of the best and most reliable applications for using the VoIP service offered by BSNL, Wings. Even though BSNL recommends Grandstream Wave over their application, Wings, we recommend Zoiper.

In this article, you will find the easiest and simplest way to configure the BSNL Wings number using the Zoiper VoIP application on your mobile.

We tried all the available applications, including Zoiper, Grandstream Wave (GS Wave), BSNL Wings, etc., to use the BSNL Wings service. But the most reliable and stable one is Zoiper. So now, we will let you know how you can configure your BSNL Wings number with Zoiper.

Zoiper Settings For BSNL Wings (VoIP)

The configuration of Zoiper is a little complicated when compared with GS Wave or BSNL’s application. BSNL’s application can be easily configured with the username and the password. GS Wave also can be easily configured with the QR code. But on the other hand, the Zoiper configuration includes 2,3 steps, which many users may find difficult.

So, we will mention all the steps for configuring the BSNL Wings number in Zoiper.

Step 1: 

Open the Zoiper application and click on Agree & Continue Button.


Step 2:

On the next screen, you will get a window to enter the username and password.

You can enter your username using the following format:
‘mobilenumber@servername’. For, eg, say your Wings number is ‘9412345678’ and the server name/hostname is ‘’, then the username for Zoiper is [email protected]

The mobile number should be in the international format, starting with +91, and you will get the server name from the NGN portal or from the email you received with the configuration. Here, we used the server name Kerala Circle.


Once you enter all the details, click on Create an account. Don’t get confused by the text there. It is just a sign-in button, generally labeled ‘Create an account.’ It does not create a new account. Just click on it.

Step 3:

Once you click the button, you will enter the account setup page. There, you can see the previously registered server name or hostname automatically shown. Enter your server name/hostname if it is not shown there. Then click on the ‘Next’ button.


Step 4:

The next window will be for the outbound proxy settings. This setting is used for the outgoing service, which you need to set. So don’t skip the page.

Click on the checkbox first, saying, ‘My provider/PBX required an authentication username or outbound proxy.’

Then, enter the username and Outbound proxy address.
The username will be your Wings number in international format.
e.g.: +919412345678
In the outbound proxy column, enter the following details


Then click on the ‘Next’ Button.

Step 5:

In the next window, Zoiper will search for the settings with the configured details. It will take a few seconds to search for the settings, so don’t click on skip.

Wait for a few seconds to complete the analysis. Then, the application will automatically choose one setting for you. For example, the app will either show ‘SIP TCP’ or ‘SIP UDP’ in green color, and it will be automatically selected.

Related: How to Cancel BSNL Wings Connection


Note: There is some issue if you do not see either of these in green. For example, maybe any of the entered details are wrong, or there may be an issue in the connection or on the BSNL server side. So you can redo the steps again.

Once everything is successful, then click on the ‘Finish’ button.

Step 6:

Now everything is completed. Here, the application will ask you for some permissions. You can allow all the required permissions for the application, exclude the app from the DND service, etc.


The service will be active for you, and you can Zoiper make and receive calls via BSNL Wings. Now, you can use Zoiper instead of the official BSNL Wings app or GS Wave for your Wings number.

If you encounter any issues with the configuration, please post your question in the comment section below. We can help you with this.

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