WhatsApp Status is a popular feature for sharing updates that disappear after 24 hours. However, many users often wonder why they can’t see their friend’s status even when they expect to. This article will help you understand how WhatsApp Status visibility works, common reasons for issues, and effective ways to fix them.
How WhatsApp Status Visibility Works
WhatsApp Status visibility relies on mutual contact verification, meaning both you and your friend must have each other’s numbers saved in your phone’s contact list. The visibility of WhatsApp Status is controlled by the following:
- Mutual Contact Storage
- You and your friend must save each other’s phone numbers with the correct country codes.
- If one of you hasn’t saved the other’s number, the status won’t be visible.
- Privacy Settings
- My Contacts (Default): Shows status to all contacts saved in your phone.
- My Contacts Except…: You can exclude specific people.
- Only Share With…: Shows status only to selected contacts.
- Real-Time Contact Verification
- WhatsApp verifies the contact list in real time. If the number is incorrect or missing, the status won’t be visible.
Common Reasons for WhatsApp Status Not Showing
- Contact Storage Issues
- Not Mutual: If you saved your friend’s number, but they haven’t saved yours, the status won’t be visible.
- Incorrect Format: Phone numbers with wrong country codes (e.g., +91 12345 vs. 012345) won’t be recognized by WhatsApp.
- Privacy Settings Conflicts
- If your friend has set their status privacy to “My Contacts Except…” and you are on that list, you won’t see their status.
- If they used “Only Share With…” and did not include you, the status will be hidden.
- Technical Glitches and App Issues
- Cache Problems: Accumulated cache files can prevent real-time status updates.
- Outdated App Version: Older versions of WhatsApp may not support new status features.
- Account or Device Issues
- Blocked by Your Friend: If they blocked you, you won’t see their status.
- Number Change: If your friend changed their number and didn’t notify you, their status will be hidden.
How to Fix WhatsApp Status Not Showing
1. Check Contact Storage
- Ensure that both you and your friend have each other’s numbers saved with the correct country codes.
- Try sending a message to confirm if the contact is recognized.
2. Review Privacy Settings
Go to Settings > Account > Privacy > Status and check:
- You are not on their “My Contacts Except…” list.
- You are included in “Only Share With…” if they are using that option.
3. Clear Cache and Update App
- On Android: Go to Settings > Apps > WhatsApp > Storage > Clear Cache.
- On iOS: Offload the app via Settings > General > iPhone Storage > WhatsApp.
- Make sure to update WhatsApp to the latest version from the Google Play Store or App Store.
4. Network Settings Check
- Ensure you have a stable internet connection.
- Restart your Wi-Fi router or switch to mobile data if necessary.
5. Reinstall WhatsApp (Last Resort)
- Backup your chats to Google Drive (for Android) or iCloud (for iOS).
- Uninstall and reinstall WhatsApp. This refreshes the app and clears any bugs.
Advanced Troubleshooting Tips
- Contact Refresh
- Go to WhatsApp Settings > Contacts > Refresh to update your contact list.
- Check for Blocking
- If you can’t see a friend’s status, profile photo, or last seen, it’s possible they blocked you.
- Check for Number Changes
- If your friend recently changed their number, ask them to update you using WhatsApp’s “Change Number” feature.
WhatsApp Status Not Showing – Special Scenarios
- Status Not Visible After Unblocking
- If your friend unblocked you recently, it might take up to 24 hours for their status to be visible again.
- Dual SIM Confusion
- If you use dual SIMs, ensure the correct number is set as your WhatsApp contact.
- Cross-Platform Issues (Android to iOS)
- If you switched from Android to iOS or vice versa, refresh the contact list to sync properly.
Why Does This Happen? (Technical Explanation)
- WhatsApp uses encrypted servers to deliver status updates. If contact numbers don’t match exactly, the encrypted data can’t be delivered.
- Cache Data and App Bugs: If the app stores outdated cache files or if there’s a bug in the version you are using, the status may not show.
- Contact List Syncing: WhatsApp constantly syncs contacts. If a contact isn’t saved correctly or synced in real time, statuses will be hidden.
Quick Recap and Solutions
- Check if Both Contacts are Saved: Ensure mutual contact storage with correct country codes.
- Review Privacy Settings: Make sure you are not excluded.
- Clear Cache and Update: Clear cache files and update WhatsApp.
- Check Internet Connection: Make sure you have a stable network.
- Reinstall WhatsApp: If nothing works, backup chats and reinstall.
Conclusion
WhatsApp Status visibility is controlled by a combination of mutual contact storage, privacy settings, and technical synchronization. By following the above troubleshooting steps, you can easily resolve most visibility issues.

Hey there,
In my friends contacts my number is saved and there’s isn’t any privacy but still i m unable to see their status. I also asked him about it and he said that he specially uploaded that status for me keeping the thing in mind that my number is saved and status must show to me but still not showing. Please help..!
Hi Andy,
Normally, the status should be visible to you. It is recommended to ask your friend to refresh his/her contact. And try is it working.
Hello,
Open WhatsApp settings
Go to Accounts
Click on Privacy
Last Seen – change this to everyone.
Only now you can see other’s status too.
Hey there,
I changed my WhatsApp number and since I have been unable to see my contacts statuses and they didn’t see my dp as well
Please what can I do?
Hi Bisola,
Your friends needs to have your new mobile number in their contact to see the statuses and the dp as per your privacy settings. If still problem persist, please refresh your whatsapp contact list.
Same problem with my friend phone, I’m sitting right in front of his phone and mine, He can send me messages and I can send him messages too. But I can’t see his status nor can he see mine. His number is saved in my phone, so is mine in his but the problem is still persisting. Annoyed AF!
Try to refresh the contact list. If still problem exist, try after some time. Normally it should work.
Is it work??
It should
I am with my fiance phone rn, he uploaded and I can’t view his upload and he can view mine. Also all setting is good.
Try to refresh the contact list on both phones if you can and check whether you are able to see them.
I didn’t see people status on my WhatsApp again what cause it?
Did you reinstall WhatsApp recently?
Hi. why I can’t see any others what’sapp status in my phone..??
If your number is saved in other party’s mobile, you can see their status (you should not block them from viewing your status). If still issue, kindly refresh the contact list and try again.
Some other statuses cant show up
I can’t see any others whatsapp status in my phone now a days, I have to see whatsapp status of my all friends, what will I do
Try to refresh your contact list and try. Or you can remove the google account and add it back. once the contact is synced it might work.
I can view the WhatsApp profile pic and last seen but can’t view status pls what’s the cause
May be the other user excluded you from viewing the status.
If he exclude me then any other way to see his status
If excluded, there is no other way to view it.
I have uploaded a status and one of my friends saw my status but in status viewed contacts his number is not visible
Is the number saved on both phone and is synced correctly ?
Hello.. I recently formatted my phone, and reinstalled WhatsApp, but since then I’ve not been able to see anyone’s status update. The funny part is that they’re actually viewing mine, while I can even see theirs.
The issue may be due to the contact sync issue. Please restart the device and refresh the contact list from WhatsApp.
Hi. My whatsapp contact status don’t show anymore. My last seen show everyone, status should be viewed by contacts and read receipt is on. The statuses disappeared and new ones didn’t show anymore. But when i put a status everyone views it
My friend was unable to see my status even though I kept status specially for him
make sure the contact number is saved on both of your device and if so, try refreshing contact list in the WhatsApp.
All setting properly done but I can see one of my friend status but he can’t see my status what’s wrong
Try refreshing the conract list and check again.
My friend status. Last seen. And profile not show… When I open what’sup in another number so its shows all. Status profile last seen.
Why its not show in my number..
Even I reset my phone. I uninstall what’sup. But still problem is there
Even if after resinstalling the app, the problem still exist is strange. We will look into the scenario and will post the solution if found.
Hi , today i noticed that someone who isnt on mu contacts list saw my status and the weird thing is that my privacy is set to be seen oy by my contacts and that person is not my contact nor know her personally. Help! This is scary
How could you know that? Is that person’s number shown in your status watch list?
This website certainly has all of the info I wanted
about this subject and didn’t know who to ask.
Hello, the whole thing is going nicely here and ofcourse every one is sharing
information, that’s genuinely good, keep up writing.
I have made my status available to my contacts will it be seen even if thay did not save my number will it be available to them (ps: there is masseges between us)
No, they should save your number in their contact. Then only they can see it
Yesterday, I saw a very strange thing in my WhatsApp. I saw many of my friends’ about phone status to be ‘Hey there! I am using WhatsApp’ but in fact they have different about status. What is the reason for it?
Hi Lalitha,
Yes, it was strange. Maybe it was due to any glitch from WhatsApp’s side. If so, you might be seeing the correct status now. right?
No even today it’s the same. Still I could see only the same about status
Try to clear the app cache (not data) and refresh WhatsApp contact.
I saved someone’s no and i seems they didn’t( coz i cant see their dp or status) so my question is will they be able to see my dp and status without saving my no or they will have to save it to see my dp since my status and dp is restricted to my contacts.
If you set the privacy as ‘Contact Only’, then they can’t see it. If you set the privacy for DP as public, anyone can see your picture even without saving the number.
Hi,
I cant see last seen / online of any of my contacts when I am checking there profile information but I can only see there last seen or being online when I am in there Chat.
Is it a whatsapp Issue or my phone issue ? I have reinstalled my whatsapp but the problem is still there.
If you set the last seen in your account as Nobody, then you can’t see others too. So make sure you set the option to My Contacts or Everyone
Hi I just noticed an unusual thing, some number that is not saved and not even on whatsapp viewed my status. I save the number because I wanted to see who the person is but the number doesn’t have WhatsApp.
That is strange. It won’t be possible if the number does not have a WhatsApp account. Maybe the number is on WhatsApp but may not be updated with your contacts.
My friend saved my number and I saved hers too, I can see her status and she complains she can’t see mine or else she open my pics before she can see mine so she deleted my number and re saved it and I did too but still she can’t see my status and I can see hers
Hi Zara, It was strange. If nothing works, you can try reinstalling WhatsApp as a debug process.