Telecom Regulatory Authority of India (TRAI) has now reduced the time needed for Mobile Number Portability (MNP) to 2 days from the previous 7 days. In a new rule by TRAI, now the total time needed for the MNP procedure is only two which will now reduce the waiting time of the customer.
As per the new rule, all the telecom operators including BSNL, Jio, Airtel, Vodafone Idea etc will now follow the new procedure. Earlier, one who wish to port their number to a new operator have to wait up to 5 to 7 days to complete all the process and to switch to the new network. Now, it will be shortened to just 2 days.
Procedure for MNP as per new Rule
As like before, anyone who wish to port his/her number to a new operator has to send an SMS from their number. This is the first step to start the MNP process. To do so, type ‘PORT <10 digit mobile number>’ and send that to 1900.
After sending the message, the Mobile Number Portability Service Provider (MNPSP) will check for your details in real time with your current operator. They will look for any dues or any other pending payments on your number (for postpaid). If everything was fine and then you’re good to go. The MNPSP will provide you with a UPC (Unified Porting Code) (Note: If you are not eligible for port out, MNPSP will not provide you UPC code). The UPC have a validity of 4 days. You have to approach the new operator within 4 days.
After getting the UPC code, you can go to the Customer Service center of the new operator (the one you wish to port in), and just show them the UPC code and provide your number which is to be ported. They will take necessary documents needed for the connection and also provide you with the new SIM card.
The rest will be done in 2 days. After two days, your old SIM card will get disconnected and your number will be activated on the new SIM card with the new operator. Before switching your connection to the new SIM card, you will get SMS from the new operator regarding the time of the switching. Also note that, the validity of the UPC also now reduced, the validity is now only 4 days. Previously it has a validity of 15 days.
Old Procedure for the MNP
The initial process is same, customer have to send and sms to 1900 for the UPC code. After few minutes MNPSP will provide the user with the UPC. But the difference here is that, the UPC code generation was not in real time. Anyone sending SMS will get the UPC code on their mobile number whether eligible or not. Everyone will get the UPC code. This UPC have a validity of 15 days. During this time, customer can approach the new operator to port the number.
Next, customer needs to submit the documents, number and the UPC to the new operator. Then all the process will take place in 7 days time. If the customer is eligible for porting, his/her number will be transferred to the new operator in 5 to 7 days time.
Why TRAI introduced the new Procedure
TRAI introduced the new procedure in order to make all the process easier for the customers. In the earlier method, customer have to wait for 5 to 7 days. After submitting the UPC code with the new operator. The request will be transferred to the old (existing) operator in order to check whether there is any dues left for the customer. If everything is ok, then the existing operator will give an OK notification to the new operator and then the switching will take place.
The problem exist here is that, in most cases, the existing operator will reject the port request without any reason. They doesn’t want any customer to leave their network. So after waiting for 5 to 7 days, customers are getting message saying, your port request has been rejected by the current operator.
This case now will be resolved by new method. As the MNPSP check for the dues in real time with the current operator. Only eligible person will get the UPC. So after submitting the UPC and other document to the new operator, normally there will be no reason to get the request being rejected. Finally all the process will be completed in 2 days time.
Note: The porting time of two days is only for the port request made within the same circle and if you wish to port your number to other circle it will take 4 days (still faster than earlier).