BSNL Launched the first VoIP based call service last year, and till now, it was working with the help of third-party SIP applications mainly Grandstream Waves, Zoiper, CSIP, etc. Now the state-run telecom company launched their own application for the Wings service.
BSNL Wings App
The official BSNL Wings application is currently available for Android users available in the Play Store. If you are a Wings subscriber, you can download the application and enjoy unlimited calls for one Year. (Note, BSNL Wings is not a free VoIP service, you have to pay Rs. 1297 initially to enjoy the service for one year. For more detail, click here)
If you already used the 3rd party SIP application, you may know that the configuration will take some steps, whereas it is pretty simple in the Wings application. Once open the application, you need to set the language (English or Hindi). Then you can log in to the application either using the QR code that you received during the registration of Wings service or using the wings number and password.
Login using Wings number and password is the easiest way which will take only a few seconds. Once logged in, there is no more configuration needed. The service will be registered within seconds (if the internet is working with wings). The application is simple and with only a few settings. There is also option to enable the International Roaming Server or Proxy within the application.
BSNL Wings International Roaming
BSNL already launched International Roaming for the Wings subscribers. However, the service was not working for many people since no one knows the working international server address. Moreover, the local server/proxy provided by BSNL was not connecting from outside the country. Now, the Wings application has the dedicated International roaming domain/server/proxy within. Users could switch to that if they activated the ISD/IR service by paying Rs. 2000 as the security deposit.
International Outbound Roaming Server / Domain / Proxy Address for BSNL Wings
Alternatively, you can add the ‘ir’ before the local server address provided by bsnl. For example, if you are a BSNL Wings Kerala subscriber, the server address you have is ‘kl.voip.ims.bsnl.in’. Now, for international roaming you can change it to ‘ir.kl.voip.ims.bsnl.in’.
Considering the application features, we have to look into the problems related to the application. The application was released just recently only, and there are bugs too. For example, even though the call clarity of the service and the application are good, we experienced call drops when the internet speed went down.
Another main issue noted with this application is the notification. The service register and unregistered notification is popping up frequently. It is a bit irritating, and we may need to turn off the notification for the application forcefully.
Another issue with Wings (not the app issue) is that the service is meant for WiFi and any other mobile data. Unfortunately, Wings service is not working in all Wifi networks. We reported this issue with BSNL and looking for a solution.
As the application is in the initial stage, we think BSNL will fix those issues at the earliest to make it better.