Are you experiencing an issue in your contacts on your Android Mobile? Are your Contacts is mixed up? Today I tell you how to trouble accessing your contacts account and to finally solve this issue. Many users may find an issue like this with their phone contact. The contacts on your phone may be mixed up and are not showing correctly sometimes. In most case, the issue may arise due to some other application on the handset that may access your contacts such as chatting or communication applications.
The issue is mainly because of some sort of conflict with other application which has access to your contacts and it results in merge contacts problem. hence the Contact will be showing differently. The phone of one person will be assigned to another one.
The mobile number of one person will be shown under different people etc. This will cause us a big headache. Its because of the bug in the software and not like the issue we faced previously like the call settings option missing and unable to set the call forwarding option.
Now, I will tell you how we can solve this. First of all, make sure that all your contacts are synced and up to update in your google account. To do the google contacts sync go to https://contacts.google.com/ from your email address which is used in your android mobile and check all the contacts are synced and is available there.
If the contacts are available there, then you are good to go. We can make it. If contacts are available there, we cannot backup using this method. So one point I need to remind you is, it’s better to keep your contacts synced with google account for easy backup.
Now, you have the contacts in google, and we will proceed to the next step. Go to your phone settings and find the option called Accounts. There you can see all the accounts in your phone like Google, Facebook, WhatsApp etc. Now click on Google. In the next page, you can see the email address you are using in your mobile (the one we previously looked for google backup).
Now click on that email address, then you will see all the sync option. In the top you will see 3 dots (menu). Click on it, now you may see 2 options Sync now and Remove account. Click on the Remove account and while prompted for confirmation click OK and remove it.
After that, come back to your Contacts section and remove all the existing contacts manually. You can remove it by marking all and remove it all. After removing all, make sure that no contact existing on the phone. Now go to Phone settings and like above goto Accounts. Here, you have to select Add account option which is available at the bottom. Click on that, and from the next page select Google.
Now, add your email address (same email address we removed earlier), then password, and finish the step by entering details. After that, the sync will automatically start. Now after few seconds goto contacts and you may notice that your contact will start updating into your mobile. Wait for few minutes and after that, all your contacts will be synced to your phone from Google.
You can see that the contacts mixed up are also sorted now. Because of the same contact mix up issue, some users might have faced an issue with WhatsApp too. Their WhatsApp contacts will not be showing names on the android device.
Make sure while doing all these things you are connected to the internet, since connecting to google and syncing requires the internet. Also, I recommend you to do take a backup of your existing contacts from your phone and keep it safe anywhere before doing all these steps. If by any chance if you are getting any message saying ‘sync is currently experiencing problems it will be back shortly’. Please wait for some time and do the steps again.