Are you experiencing an issue with your contacts on your Android Mobile? Are your Contacts is mixed up? Many users may find an issue like this with their phone contact. The contacts on your phone may be mixed up and are not showing correctly sometimes.
In most cases, the issue may arise due to some other application on the handset that may access your contacts, such as chatting or communication. Today I tell you how to access your contact’s account and solve this issue finally.
The issue is mainly because of some conflict with other applications that have access to your contacts, resulting in merge contacts problems. Hence the Contact will be showing differently, and the phone number of one person will be assigned to another one.
It will show the mobile number of one person under different people etc. This will cause us a big headache. Its because of the bug in the software and not like the issue we faced previously like the call settings option missing and unable to set the call forwarding option.
Now, I will tell you how we can solve this. First of all, make sure that all your contacts are synced and updated in your google account. To do the google contacts sync, go to https://contacts.google.com/ from your email address which is used in your android mobile and check all the contacts are synced and is available there.
If the contacts are available there, then you are good to go. We can make it. If contacts are available there, we cannot backup using this method. So one point I need to remind you is, it’s better to keep your contacts synced with your Google account for easy backup.
Now, you have the contacts in google, and we will proceed to the next step. Go to your phone settings and find the option called Accounts. There you can see all the accounts in your phone like Google, Facebook, WhatsApp etc. Now click on Google. On the next page, you can see the email address you are using in your mobile (the one we previously looked for google backup).
Now click on that email address, then you will see all the sync option. In the top you will see 3 dots (menu). Click on it, now you may see 2 options Sync now and Remove account. Click on the Remove account and while prompted for confirmation click OK and remove it.
After that, come back to your Contacts section and remove all the existing contacts manually. You can remove it by marking all and remove it all. After removing all, make sure that no contact existing on the phone. Now go to Phone settings and like above goto Accounts. Here, you have to select Add account option, available at the bottom. Click on that, and from the next page select Google.
Now, add your email address (same email address we removed earlier), then the password, and finish the step by entering details. After that, the sync will automatically start. Now, after few seconds goto contacts, and you may notice that your contact will start updating into your mobile. Wait for few minutes, and after that, it will sync all your contacts to your phone from Google.
You can see that the contacts mixed up are also sorted now. Because of the same contact mix-up issue, some users might have faced an issue with WhatsApp too. Their WhatsApp contacts will not be showing names on the android device.
Make sure while doing all these things you are connected to the internet, since connecting to google and syncing requires the internet. Also, I recommend you take a backup of your existing contacts from your phone and keep it safe anywhere before doing all these steps. If you are getting any message saying ‘sync is currently experiencing problems, it will be back shortly. Please wait for some time and do the steps again.