Are you experiencing an issue in your contacts on your Android Mobile? Is your Contacts is mixed up? Today i tell you how can we solve this issue. Many users may find an issue like this with their phone contact. The contacts in your phone may be mixed up and is not showing correctly sometimes. In most case, the issue may arise due to some other application on the handset that may access your contacts such as chatting or communication applications.
The issue is mainly because of some sort of conflict with other application which have the access to your contacts. hence the Contact will be showing differently. The phone of one person will be assigned to another one. The mobile number of one person will be shown under different person etc. This will cause us a big headache. Its because of the bug in the software and not like the issue we faced previously like the call settings option missing and unable to set the call forwarding option.
Now, i will tell you how we can solve this. First of all, make sure that all your contacts are synced and up to update in your google account. To check this goto https://contacts.google.com/ from your email address which is used in your android mobile and check all the contacts are synced and is available there.
If the contacts are available there, then you are good to go. We can make it. If contacts are available there, we cannot backup using this method. So one point i needs to remind you is, its better to keep your contacts synced with google account for easy backup.
Now, you have the contacts in google, and we will proceed to the next step. Goto your phone settings and find the option called Accounts. There you can see all the accounts in your phone like Google, Facebook, WhatsApp etc. Now click on Google. In the next page, you can see the email address you are using in your mobile (the one we previously looked for google backup).
Now click on that email address, then you will see all the sync option. In the top you will see 3 dots (menu). Click on it, now you may see 2 options Sync now and Remove account. Click on the Remove account and while prompted for confirmation click OK and remove it.
After that, come back to your Contacts section and remove all the existing contacts manually. You can remove it by marking all and remove it all. After removing all, make sure that no contact existing in the phone. Now go to Phone settings and like above goto Accounts. Here, you have to select Add account option which is available at the bottom. Click on that, and from the next page select Google.
Now, add your email address (same email address we removed earlier), then password and finish the step by entering details. After that, the sync will automatically start. Now after few seconds goto contacts and you may notice that your contact will start updating into your mobile. wait for few minutes and after that all your contacts will be synced to your phone from google. You can see that the contacts mixed up is also sorted now.
Make sure while doing all these things you are connected to internet, since connecting to google and syncing requires internet. Also, i recommend you to do take a backup of your existing contacts from your phone and keep it safe anywhere before doing all these steps.