How to Fix PS4 Controller Not Connecting Issue

The PlayStation 4 (PS4) controller plays a pivotal role in enhancing the gaming experience, enabling gamers to effortlessly traverse virtual realms and master game characters. Nonetheless, there are instances where the PS4 controller may face connectivity hiccups, resulting in gamer exasperation and an interruption in their enjoyment of cherished games.

In this article, we’ll explore different ways to fix problems with your PS4 controller’s connection. We’ll cover simple checks and fixes, as well as more advanced methods, to help you get your controller working well again. Let’s get started on this journey to find solutions and make your gaming experience smoother.

PS4 controller connection issues

We all know the frustration of being in the middle of an intense gaming session, only to have our PS4 controller suddenly disconnect. It’s like being left hanging in a virtual world with no way to control our destiny. A stable controller connection is crucial for an enjoyable gaming experience, and when it’s not working properly, it can be a real buzzkill.

So, how do you know if you’re experiencing PS4 controller connection issues? Well, there are a few telltale signs. Maybe your controller is not responding at all or it’s lagging behind your every move. Sometimes, the controller may connect and disconnect repeatedly, leaving you feeling like you’re in a never-ending loop of frustration.

These symptoms can be enough to make even the calmest gamers consider throwing their controller out the window. But fear not! We’re here to help you fix these pesky problems.

How to Fix the PS4 Controller Not Connecting Issue?


1. Inspect the USB connection for any signs of looseness

While your controller is connected via a USB cable, delicately nudge the connector. If it feels wobbly or detaches easily, there could be an issue with either the socket or the cable connector. You can address the latter by merely experimenting with a fresh cable, but rectifying a loose USB port in a PS4 controller necessitates disassembling the controller.

2. Confirm the functionality of the battery.

If your controller fails to turn on, attempt charging it. If it remains unresponsive even when connected to the PS4, consider the battery as a potential culprit. Replacing a PS4 controller battery entails the disassembly of the controller.

3. Check the functionality of your USB cable

Before proceeding, it’s essential to verify that your USB cable is operational. A positive indicator is if your controller illuminates when connected, suggesting it’s likely functional. However, it might only be supplying power without establishing a data connection.

To confirm the operational status of your USB cable, test it with an alternative device. Determine whether it works with another PS4 controller if available, or if it can be used to transfer data between devices, such as from your phone to a computer. If the cable effectively supports both data transfer and power, it’s probably not the source of the issue.

4. Re-establish the connection with your PS4 controller

If your PS4 controller has lost its sync with the console, it won’t establish a connection. This could occur if the controller was previously synced to a different console, or it may have become desynchronized for other reasons.

If the controller doesn’t sync immediately, be sure to attempt both the wireless and wired syncing methods.

5. Unlink your controller from other devices

Have you previously employed your PS4 controller with a PC, Mac, phone, or any other device apart from your PS4 console? If the controller remains connected to its original device, it could hinder its connection to your PS4, particularly if the other device is in close proximity and attempting to establish a connection.

If you have utilized your PS4 controller with any device other than your PS4, ensure that you remove it from the other device’s list of Bluetooth connections, disable Bluetooth on the other device, or power down the other device entirely.

6. Reset the PS4 controller

When other troubleshooting methods prove ineffective, a reset can sometimes provide a solution. To perform a soft reset on your PS4 controller, find the small reset button on the back of the controller using a small pin or paper clip.

Give it a gentle press, hold it for a few seconds, and then release it. This action will reset the controller’s connection, providing it with a clean slate. Think of it as pressing the mystical “restart” button on your virtual journey.

7. Update PS4 system software and controller firmware

To ensure your PS4 is running the latest software, just follow these steps:

  • Turn on your PlayStation 4 console.
  • Navigate to the Settings menu.
  • Choose “System Software Update.”
  • If there’s an update available, follow the on-screen instructions to download and install it.
  • After the update finishes, restart your console and verify if the controller connects.

To update the firmware of your PS4 controller via a USB connection when it’s still unresponsive, follow these steps:

  • Connect the controller to the PS4 console using a USB cable.
  • Power on your PS4 console.
  • Access the Settings menu.
  • Navigate to “Devices” and then select “Controllers.”
  • Opt for “Update Firmware.”
  • If there’s a firmware update available for your controller, adhere to the provided instructions for installation.
  • After completing the update, disconnect the controller from the USB cable and check if it connects wirelessly.

7. Performing a comprehensive system reset on the PS4 console

Caution: A full system reset will erase all data on your PS4, so be sure to back up any crucial files beforehand. To reset your console, follow these steps:

  • Turn off your PS4 console.
  • Hold the power button until you hear two beeps, typically lasting about 7 seconds.
  • Connect your controller to the console using a USB cable.
  • From the Safe Mode menu, select the “Initialize PS4” option.
  • Follow the on-screen instructions to carry out the reset.”


In conclusion, it’s important to solve PS4 controller connection problems so you can enjoy your games without interruptions. In this article, we’ve shown you how to deal with common issues like dropped connections, unresponsive controllers, or pairing troubles.

Remember to check and change batteries, reset your controller and console, update software, and adjust settings if needed. If nothing works, you can always get help from professionals. With our troubleshooting guide, you can fix PS4 controller connection problems and get back to gaming happily!

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