Have you ever received the message “the number you have dialed is unallocated”? Or has someone told you that they heard this message when they were trying to call you? Or maybe you tried calling back an unsuspicious number only to hear this message. If so, you are not alone. There have been multiple instances of people supposedly calling someone and hearing this message to their surprise or dismay.

So, what is the reason for this intercept message? In this article, we will look into it and provide some causes of this. We will also show you some ways to fix it. So, let’s dive right into it.

Why This Message Occurs

There are a few reasons as to why this happens.

The main reason is that the administrator must still allocate the number to any service provider. The number may very well be valid, but if the service provider has not been assigned for that number, no matter what you do, you will hear the “the number you have dialed is unallocated” message. Let’s look deeper into other issues that can cause this message to intercept your call.

Maybe Wrong Number

Maybe, just maybe, you dialed the wrong number. We don’t blame you since we are all humans and occasionally make errors. After all, to err is human.

So, check every digit of the phone number you have dialed. Just one misplaced digit can cause the “unallocated number” message to come between you and the person you are trying to call.

Network problems

This is the next most common cause. Temporary network issues plague everyone even now. Waiting a couple of minutes can resolve this, so try calling the number again(after you have verified that the number you dialed is correct).

Chances are your call went through; it was just an issue on the service provider’s end. No matter how good the infrastructure is, glitches on the other end could always pop up at any time, regardless of your service provider.

Bills Cleared?

The chances of the “unallocated number” message popping up could also be because you may not have paid your phone bills. The same is true for the person you are calling. However, missing one month or two will generally not cause this message.

If, on the other hand, you have missed several months of your phone bills, then chances are your service provider has canceled your connection. Therefore, your completely valid number is being unallocated. So, clear your dues to avoid this.

Scammers And Spoofers

This is another issue that plagues our phones. Scammers and spoofers who call for promotional offers and such will likely have unallocated numbers. They call hundreds of thousands of people every minute, and having that many numbers at their disposal is absurd.

These numbers are software-generated and are only for one-way transmissions. They are similar to one-time-use burner phone connections but on a larger scale. They are made to look like real people, so the chances of you picking up the call are high.

If you miss a call from such a number, never try calling them back because, at best, you will hear the “unallocated number” message, and you don’t even need to imagine the worst.

Fixes And Solutions

Let’s now look at some fixes for these issues.

Check Whether The Wrong Number Was Dialed

As mentioned earlier, the most obvious thing you can do is check if you have dialed the right number. Check every digit before attempting to call.

Restart Your Device

“Have you tried turning it on and off?” is a common question in the IT field, and it is also applicable here. Maybe a restart could clear up any glitches on your end.

Contact Your Network Provider Support

If, after restarting, your call is still intercepted with the “unallocated number” message, then placing a call to your service provider is the next thing to do. If the issue is on the providers’ end, they will be able to fix it.

Clear Your Dues

Once again, as stated earlier, check if you have paid all the bills. Missing many consecutive payments could result in suspension or even termination of your connection, resulting in the “unallocated number” message.

Make Sure The Caller Was Legit, Apply Call Blocking

Telemarketers and scammers can employ various means to make realistic-looking, fake numbers. These numbers make it seem like an actual existing person is calling you. But those calls are mostly telemarketers trying to call you to promote their products.

Or maybe they are scammers trying to get your details so they can sell your data to bidders. It is best to enable the spam protection features on your phone. In any case, don’t call these numbers back if you are unsure about the caller.


The “the number you have dialed is unallocated” message is more common than you think. As we have seen, it can occur due to various reasons. Some of the fixes are also pretty simple, as restarting your phone and redialing the correct number are achievable on our own. Only on rare occasions do we need to contact customer support.

We hope you found this article useful in explaining why this message occurs and how to fix it.

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