If you are using an Apple device, whether it’s an iPhone, Mac, iPad, iPod, or even an Apple watch, you may sometimes need to contact the apple support team for any help or clarifications, including the issue regarding the Apple Id, Macbook, Mac Mini, iMac setup, etc.
Contact & Call Apple Customer Service Executives
Here we check the different ways to contact Apple’s customer support team for any help. Apple provides its users with multiple options to reach them for any support.
- Apple Support over Phone
- Contact Apple Support via Chat
- Apple Online support via Twitter
- Local Apple support from Retail Shops
- Apple Support via Official Support App
How to Contact Apple Care Customer Service Executive
If you prefer to call rather than chat or email, you can call apple customer service over the phone. To call apple support, dial the number 1-800-275-2273, and you will be connected with one of the Apple executives.
You can inform them about the issue over the phone, and they will assist you in solving the problem. The number mentioned above is for Apple users in the united states. To call Apple customer services from outside the US, you can find the apple customer care numbers list at the end of this article.
You need to do one thing before reaching apple support have the device serial number handy. The executive will ask you for the device’s serial number to verify and speed up the process.
Contact Apple Support via Online Chat
To reach the apple support over online chat, go to the Apple official support page, select the device you wish to get the support for, and then click on the ‘Chat’ option.
You must enter the device serial number or your Apple id to initiate the chat. Then, once the chat window popups, you can type in your issue, and the advisor will help you solve the problem.
We highly recommend live chat support since this option helps you explain the issue to the Apple executive. It also allows you to share the screenshot, which can significantly help them understand the issues better and thus can fix them effectively.
Apple Online support via Twitter
As Twitter is one largely used social media platform, Apple also provides support over their Twitter handle. Please send a private message on their Twitter account, and the support team will assist you in solving the issue.
Apple Support using Support App
Visit the Apple retail store page on the website and find the nearest store to you. The retail store page can also see the working hours and location. Then, you can take the device directly to the store to get it repaired.
Apple Support via Official Support App
Apple also offers an all-in-one support application. First, you can download the app from the app store. Then, you can reach the support team via phone or chat and help you find the retail store using the application.
So all the apple support is integrated within the same mobile application.
How to Find the Serial Number of Apple device?
To find the serial number of iPhone, iPad, Apple Watch, or iPod, go to Settings and click on the General option. Then, under general, go to About, and you can find the Serial number there.
On the Mac machine, click on the Apple icon in the top left corner and select the About This Mac option. On the following popup, you can find the serial number.
Apple Support Phone Number List – Apple Care Customer Service In Various Countries
Following are the Apple care customer service phone numbers you can use to call from different countries.
|Canada||1-800-263-3394 (English), 1-800-263-3394 (French)|
|Austria||0800 220325||Belgium||0800 80 404 (French), 0800 80 407 (Flemish)||Bulgaria||00800 6002 7753||Croatia||0800 222 427||Cyprus||800 92433||Czech Republic||800 700527||Denmark||80249625||Estonia||8000 044333||Finland||0800 96372||France||0805 540 003||Germany||0800 6645 451||Greece||00800 4414 54172, 021 0300 99601||Hungary||06 80 983 435||Ireland||1800 804 062||Italy||800915904||Latvia||800 03251||Liechtenstein||0800 00 18532||Lithuania||(8-800) 30772||Luxembourg||800 24550||Malta||800 620722||Netherlands||0800 0201581||Norway||240 551331||Poland||00800 44118752||Portugal||800207983||Romania||0800 400138||Russia||8 800 555 67343||Slovakia||0800 178661||Slovenia||0800 80321||Spain||900812703||Sweden||020 100 529||Switzerland||0800 00 18532 (French), 0800 00 18532 (German)||Turkey||00800 4488 298782, 0216 282 16221||Ukraine||0800 509 382||United Kingdom||0800 107 6285|
|Egypt||0800 000 0888|
|South Africa||0800 444 426|
|China mainland||400-666-88001, 400-619-81411 (Accessibility and assistive technology)|
|Hong Kong||(852) 2112-00991 (Chinese), (852) 2112-00991 (English)|
|India||000800 10090091 4|
|Japan||0120-277-535 (Within Japan), (81) 3-6365-47051 (Outside Japan)|
|Malaysia||1-800 803 638|
|New Zealand||0800 1 27753|
|Pakistan||Dial 00800 01001 first, then dial 800 361 0479|
|Papua New Guinea||(61) 1-300-321-4563|
|Philippines||1-800-1441-0234 (PLDT and Smart Communications), 1-800-8908-8277 (Globe)|
|Singapore||800-186-1087 (Within Singapore), (65) 6972-51711 (Outside Singapore)|
|South Korea||080 333 40004|
|Thailand||1800 019 9005|
|Lebanon||dial 01 426 801 first, then dial 85527891772|
|Saudi Arabia||800844 97241 (STC), 800850 00321 (Zain and Mobily)|
|United Arab Emirates||8000 444 04071|
Customer Service By Apple Support Team
As mentioned above, the customer service apple support provides now is excellent. The best way to contact them is via the official chat option. The response time over chat is amazing, and in most cases, the apple support agent will reply to you within a few seconds or in 1 or 2 minutes. With chat support, it is easy to explain the issue understandably. Also, in most cases, they will ask for screenshots, which will be easy to share in the case of chat support.
However, phone-based communication is much faster when compared to chat support. But some limitation is regarding the screenshot sharing, etc. Otherwise, it is the best option. On the other hand, email support is slower, and you would need to wait hours or days to get a proper response from the apple support executive.
Does Apple Support Offers Call Back
Yes, in some cases, the support offers a call-back option too. They will let you know the time frame of the call, and they will initiate a call on your provided number at the mentioned time. But, keep your phone with the network coverage during that time. They won’t make a redial once the initial attempt gets fails.
Can i avail Offline Support From the Apple Customer Care
The offline customer care can handle several issues, including the problem related to the iPhone, iPad, Mac, etc. But other issues related to Apple accounts, Subscription, etc., can be handles only via online support.