The “Mobile Network State Disconnected” issue is a common problem that many Android users face. However, it doesn’t affect all Android devices. When this issue arises, users often suspect that their mobile connection is blocked or faulty. In reality, this issue typically occurs when the SIM card fails to register on the mobile network.
Cause | Solution |
---|---|
Weak Signal Strength | Move to an open area or closer to a window. |
Network Congestion | Wait for a less busy time or switch to another network (if available). |
SIM Card Issues | Inspect and clean the SIM card; replace it if damaged. |
Phone Settings | Check Airplane Mode and reset network settings if necessary. |
Software Glitches | Restart the phone or update to the latest software version. |
In this article, we’ll take an in-depth look at the causes of this problem and explore practical solutions. By the end, you’ll better understand why this happens and how to fix it.
What Does “Mobile Network State Disconnected” Mean?
The error “Mobile Network State Disconnected” indicates that your SIM card has failed to register on the network. When this happens, essential services like making calls, sending SMS, and accessing mobile internet become unavailable.
A Common Scenario
Let’s understand this with an example:
Suppose you’re using a 3G SIM card in a 4G/5G-enabled smartphone. While your carrier supports 3G, 4G, and 5G networks in your area, your SIM card struggles to connect. This is because modern networks prioritize higher-generation technologies like 4G and 5G. As your 3G SIM card isn’t compatible with these networks, it fails to establish a connection, causing the “Mobile Network State Disconnected” error.
This issue is more prevalent on Android devices due to their automatic network selection mechanism, which might not always function smoothly.
Why Does This Issue Happen?
There are several reasons why you might encounter the “Mobile Network State Disconnected” error. Let’s break them down:
- Weak Signal Strength: Poor network coverage, especially in remote areas or indoors, can cause disconnections.
- Network Congestion: Too many users on the same network, like during public events or emergencies, can overwhelm the system, leading to connection problems.
- SIM Card Issues: A damaged, misaligned, or deactivated SIM card can disrupt your mobile network connection.
- Phone Settings: Settings like Airplane Mode or manually set network preferences may interfere with the connection.
- Software Glitches: Bugs or outdated software on your phone may also contribute to this problem.
How to Fix the “Mobile Network State Disconnected” Issue
Here’s a step-by-step guide to troubleshooting and resolving this error:
- Check Signal Strength: Look at the signal bars on your phone. If they’re low or absent, try moving to an open area or closer to a window.
- Restart Your Phone: Turn your phone off, wait for a few seconds, and turn it back on.
- Verify Airplane Mode: Ensure Airplane Mode is disabled. You can toggle it on and off to reset the connection.
- Reset Network Settings: Resetting network settings can resolve software conflicts:
- On Android: Go to Settings > System > Reset Options > Reset Wi-Fi, Mobile & Bluetooth.
- On iPhone: Navigate to Settings > General > Reset > Reset Network Settings.
Note: This will erase saved Wi-Fi passwords.
- Inspect Your SIM Card: Turn off your phone and remove the SIM card. Check for physical damage or dirt. Clean the SIM gently with a soft cloth and reinsert it properly.
- Update Phone Software: Go to Settings > Software Update and check if an update is available. Updates often include fixes for network-related issues.
- Contact Your Carrier: If the problem persists, reach out to your mobile carrier for assistance.
How to Prevent Future Disconnections
While you may not be able to avoid all network problems, these tips can help reduce their likelihood:
- Always keep your phone’s software up to date.
- Handle your SIM card carefully to prevent damage.
- Check network coverage in your area and consider a signal booster if needed.
- Use a newer-generation SIM card for compatibility with modern networks.
Compatibility of different SIM cards with network technologies
Network Technology | SIM Card Requirement | Notes |
---|---|---|
3G | 3G SIM | Compatible but outdated. |
4G | 4G SIM | Optimal for most users today. |
5G | 5G SIM or eSIM | Required for advanced connectivity. |
Additional Considerations: Understanding Mobile Networks
How Mobile Networks Work
Mobile networks use radio waves to connect your device to nearby cell towers. Your phone automatically switches to the strongest signal, whether it’s 3G, 4G, or 5G.
Role of SIM Cards
A SIM card is the gateway to your mobile network. It stores the data needed to authenticate your device with your carrier.
The Future of Connectivity
Emerging technologies like improved 5G coverage, satellite-based networks, and eSIMs (electronic SIM cards) are expected to make disconnections less common.
Conclusion
The “Mobile Network State Disconnected” issue can be frustrating, but it’s usually a temporary problem with straightforward solutions. By understanding the causes and following the steps outlined here, you can quickly restore your connection. If the problem persists, don’t hesitate to seek help from your carrier or a professional repair service.
I can make calls and connect but no internet
Hi Jerry, may I know on which network you are experiencing the issue?
Could this be the cause of SMS (text and/or pics) to fail sporadically for a given period of time (usually short) & not necessarily from message to message? Also, can it effect connectivity of my “Your Phone” App & “Link to Windows” App between my Android (Samsung Galaxy 9+) & Windows 10 laptop, although I believe they rely strictly on Bluetooth. ( BT itself has become a whole other issue with Win10)
All from same location & modem/router proximity is not an issue.
Thanks
same here, using samsung galaxy s7 with t-mobile.
Hi Jose,
Is the issue still there?
having issues with not being able to call or receive calls unless through wifi. Tried all the steps but still having issues. its a new sim card
May i know the network you are using, and the region please
The network signal come too weak inside house It is good signal and can read The network connected But can not received incoming call
Did you inform the issue with your network provider?
Vodafone Qatar
I think Google voice may have been my problem. What to do?
Can you explain a bit?
My sim card suddenly lost it’s connection. I check the status of the sim and and it said that it was disconnected. What should I do?
Please inform the network provider about that issue and see, what they are saying.
Hi,
Tried Sim in my phone from Mums E7, full signal, data, texts, all work. Sim from my phone into Mums has no signal at all. Different networks (O2 mine, EE, Mum).
Place my O2 SIM back into mine, works again, EE into Mums, no signal. Looks like the E7 has a fault.
Tried resetting to na avail.
Thanks for your steps. Confirms the handset is at fault.
hello all;
when we on my mobile data and that time we don’t have send/receive signal from the network if i have done many time on/of mobile data or on/of fly mode,unfortunately the issue not solved
so now kindly let us what is the issue?
and also the mentioned issue not only to me but unfortunately the issue is a general issue so now what is the issue the net work provider thanks
Cannot make are receive any calls an I done tried everything an it’s not working at all
Are you sure the SIM is working? Tried on any other hansdet?
The only thing that worked for me was to reset mobile apn settings: after connections, then mobile networks, at the 3 dots at top right and ‘reset to default’, THEN restart phone.
Thanks a lot. I reset apn and bam! What a relief!
I have the same issue with my TMobile Revvl-V-5G tried several sim cards I got a TMobile phone but I have been using Government sim cards most of the company run on TMobile might it be a different type of sim card how do I change the network APN
Are you facing the issue all the time?
This is a great blog post! I have been experiencing the same issue on my Android phone and I was just about to give up on it. Thank you for the solution!
Old Android Samsung S7 handset. No longer making calls.
Mobile network state – Disconnected
Restart/reposition/airplane off/virus software off. All makes no difference.
Think I need help please.