Sun Direct Go is an OTT and Live TV application designed specifically for Sun Direct DTH users. This app allows subscribers to enjoy Live TV channels based on their active DTH plan, providing a convenient way to access content on mobile devices.

How to Use Sun Direct Go Mobile App

Registration Process

Sun Direct DTH users can register for the Sun Direct Go application using the mobile number registered with their DTH connection. This ensures that only valid subscribers can access the service.

Live TV Access

To view Live TV on the mobile app, users must have an active plan valued at Rs. 250 or above per month. Subscribers with FTA plans or plans below Rs. 250 will not be able to access Live TV through the app.

Application Availability

Sun Direct Go is available for both iOS and Android platforms, supporting:

  • iPhones
  • iPads
  • Android mobile phones
  • Android tablets

It’s important to note that an Android TV application is currently not available.

Device Limitations

The app allows usage on only one device at a time. If you log in on a second device, the first device will be automatically logged out.

Troubleshooting

Registration Issues

If you’re experiencing problems with registration, ensure you’re using the mobile number registered with your Sun Direct DTH connection.

OTT Content Unavailability

Users may encounter a “VOD Coming Soon” message when attempting to access OTT content within the app. This is because the OTT section is not yet operational, and currently, only the Live TV section is functional.

Future Developments

The OTT section within the Sun Direct Go application is expected to launch around Diwali, coinciding with the anticipated release of the Sun Direct Max 4K Box.

By providing new mobile viewing solution, Sun Direct aims to enhance the viewing experience for its DTH subscribers, allowing them to access their favorite content on the go.

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