How to Fix Mi Camera 360 Going Offline At Night Issue

WiFi Cameras or IP cameras are so popular these days, and people commonly place cameras in offices, homes, and shops. Since most places have Internet with a WiFi connection, setting up the IP cameras is so easy. It doesn’t need any complicated installation like the regular CCTV cameras. That made it more popular, and we can see them commonly in most houses and shops these days, both for security and monitoring.

When talking about IP cameras, we can see numerous brands releasing IP cameras and related products; We have Yi Cameras From Yi Technologies, TP-Link WiFi Camera, Netgear WiFi Camera, Camera From Ring, etc. However, Mi products from Xiaomi is a famous brand that produces quality products at many affordable prices used to make all kinds of electronic devices from Phones to TV. They also have their Wifi camera lineup.

Mi Home Security Camera 360 is one such product in Mi’s lineup. Mi Camera 360 is an excellent IP camera that offers full HD vision with a 360-degree view. The camera is ideal for Indoor usage; however, you can also use the same outdoor camera. Even though the camera is perfect, many people complain about the offline issue at night. The Mi Camera 360 always goes offline at night.

So, here we will see why the Offline issue at night happens on Mi 360 Camera and how we can fix the problem.

Mi Home Security Camera 360 Offline at Night Issue

The primary issue that Mi 360 camera users face is the offline issue at night. The camera went offline at night, and it may take the time or need to be restarted to be online again. The problem is too annoying that the effective use of a security camera is at night, and unfortunately, Mi 360 Cameras went on offline mode at night.

Initially, no one finds it quickly as it works perfectly during the daytime. However, at night, it goes offline. There are two main reasons for the offline camera issue on Mi 360 camera.

  1. Due to the power WiFi Signal during the night. During the night, primarily, doors and windows might be closed, so the signal reception to the camera might be less.
  2. The other reason is due to the issue in the camera’s firmware.

How to Fix the Offline Issue on Mi 360 Camera During Night

The following are the possible way to fix the Offline issue of the Mi 360 Camera during the night.

Restart the Camera

The primary fix for any device is to restart it. If you face such an issue, try to restart your camera and check whether the issue is fixed or not. If the problem was not fixed, try the next step.

Update the Device Firmware

If your device firmware is old and has any pending firmware update for your device, make sure to update it at the earliest. To update the device firmware, follow the below steps.

Step 1: Open the Mi Home app on your Android or iOS device. The settings and the app layout of the Mi Home app are the same on both Android and iPhone.

Step 2: From the home screen, click on the camera you wish to manage.


Step 3: From the camera detail page, click on the settings menu (3 dots at the top right corner)


Step 4: From the settings section, click on Firmware update.


Step 5: You can see your camera’s current firmware on the next screen. If there are any new updates available, you can see them.


Step 6: Download and install the new firmware update. (if available). Once done, restart the camera.

Now, you can check whether the issue is fixed or not. If not, proceed with the next step.

Turn off the Night Mode on Camera

If both the above fixes didn’t work, you could go-ahead to turn off the night vision mode. This six will fix the issue.

Step 1: Open the Mi Home app on your iPhone or Android.

Step 2: Select your desired camera from the home screen.


Step 3: Click on the Settings option at the top right corner (3 dots)


Step 4: From the settings items, Click on the Camera Settings.


Step 5: In the camera settings page, tap on Night-vision settings.


Step 6: In the Night Vision settings section, you can find 3 options.

  • Switch automatically
  • Always on (Full-color function not available)
  • Off


Step 7: You need to select and set the Off state.

Now the Night vision on the camera is off, and you may not face the offline camera issue during the night. The Mi 360 camera will run 24hrs during day and night without any problem.

If this fix solves your Mi Camera Issue, then you are good to go. In this case, the issue is due to the firmware issue. It has been found that the Night Vision is causing the problem for some device firmware, and hence the device goes offline.

Even if you try to restart or reset, the issue persists due to the firmware compatibility issue with the Night vision. Hence, the only way to turn off the Night Vision entirely is as a solution.

The problem in Turning Off Night Vision

You may know that the night vision feature is essential to see the visual via a camera during the night. The infrared sensor on the camera helps to see the visuals during the night. Turning the night vision will make the visible completely dark, and hence you cannot see anything during the night.

How to Overcome the Night View issue while Night Vision Turned Off

If you disabled the night vision option on the Mi 360 Camera, the only possible way to see during the night is by providing an external light source for the camera. You can plane any low-power LED light in the area so that you can see the visual of that area during the night without the Night Vision option enabled.


Turning off the Night vision is a simple and best fix to solve the Offline mode issue on Mi 360 Camera. But on the other side, turning the Night Mode makes another problem of no visibility during the night.

The funny part is that no visibility or less visibility is always better than the offline state. However, it is not a permanent fix for the issue, but you can provide an external power source to solve that too. The absolute and final fix is to be released from Xiaomi itself by releasing a firmware update with the proper fix for the night mode. It is so important to have the fix to properly manage all the smart home automation including the security cameras.

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