Buffer is best known as a scheduling tool to help marketing teams schedule content on social media, but with the acquisition of Respondly they signaled a plan to expand its repertoire to cover customer service users. Buffer’s Respond is a tool to help companies reach its audiences, reply to queries, and monitor what’s being said about them. Source : TechCrunch
Twitter-Based Customer Service Tools by Buffer
by Vipin PG

This article was last modified on March 1, 2016
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Vipin is the founder and editor of TechRounder. He started his career as a software developer in 2011 and turned towards full-time blogging in 2021. He has a passion for writing on technology, social media, cybersecurity, artificial intelligence, virtual reality, etc. You can contact him via email vipin@techrounder.com