Fixing “The user trying to submit review is opted out” Error on Walmart

Walmart is a big company that sells things to people all over the world. Walmart also has a website where people can shop online from their homes. When people buy things online, they can write reviews about the products they bought. These reviews can help other people decide what to buy.

But some people have seen a message from Walmart that says “The person trying to write a review has chosen to keep it private.” This article talks about why this “review is opted-out” error happens at Walmart, and how to fix it.

Causes For The Message

There are a few reasons why you might see the message “The User Trying to Submit Review is Opted Out from Walmart” when trying to leave a review.

Accidentally Unsubscribed: Walmart connects your ability to leave reviews to whether you are signed up to receive their marketing emails. So, if you ever decided to stop getting those emails to keep your inbox clean, you might have also accidentally blocked yourself from being able to leave reviews.

Not following the proper steps or rules for leaving reviews: Walmart wants to make sure reviews are from real customers. So they have a system where they email customers a few weeks after they buy something, inviting them to review the product and the seller. The email has special links you have to use to leave the review.

If you buy from a Walmart Marketplace seller, you’ll get emails about reviewing both the seller and the product. Some item pages also have special tags that let eligible customers review and get a reward.

But you have to wait for the email and use the links to leave a review. If you try to review without doing that, you’ll probably see the “The User Trying to Submit Review is Opted Out” message.

How to Fix “The user trying to submit review is opted out” Walmart Error?

What to Do If You See the “The User Trying to Submit Review is Opted Out” Message

Seeing that message can be frustrating, especially if you rely on giving feedback or using reviews to communicate with other shoppers.

Here’s how you can try to fix the issue:

Check Your Account Settings

The first step is to go to your account settings on the Walmart website. Look for options related to leaving reviews or privacy settings. Make sure you have turned on the ability to leave reviews.

Contact Customer Support

If changing your settings doesn’t work, the next step is to contact Walmart’s customer service. Explain the problem you’re having – that you’re seeing the “The User Trying to Submit Review is Opted Out” message. They can look into it further and help reset your account permissions.

Review Your Activity

Reflect on what you’ve been doing on the site recently. If you’ve been leaving a lot of reviews in a short period, the system might have flagged your account. Talking to customer service can help explain what’s going on.

Update Your Account Info

Sometimes, having incomplete or outdated account details can cause problems. Make sure all your account information is up-to-date and complete.

Wait and Try Again Later

If none of the other steps work, sometimes the best thing to do is just wait and try again later. There might be a temporary glitch or system update causing the issue.


In summary, seeing the message “The User Trying to Submit Review is Opted Out” when trying to leave a review on Walmart can be confusing and annoying. To fix it, you can check your account settings, reach out to Walmart’s customer service, think about your past review activity, or just wait and try again later.

Ultimately, Walmart wants to make the review process easy and transparent for customers. So by understanding the reasons behind this problem and trying the different solutions, you can usually get it resolved.

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